Manage or cancel

Subscription management for Boswell Pro — changing your billing cadence, cancelling, and downloading invoices — is handled through Stripe’s hosted Customer Portal. You reach it by signing in to your account at meetboswell.com.

The binding terms are in the Terms of Service, section 4 (Billing & cancellation) — this page is the plain-language how-to.

How to open the billing portal

Go to meetboswell.com/account and sign in. Boswell emails a magic link to your account address — open it on the same device and you’re in.
From your account page, click Manage subscription to enter Stripe’s hosted Customer Portal.

Cancelling your subscription

In the Stripe Customer Portal, choose to cancel your subscription and confirm. That’s it — there’s nothing to uninstall and no one to email. Cancelling is self-serve.

What happens after you cancel

You keep Pro until the end of the period you’ve already paid for. Cancelling doesn’t cut you off immediately. If you’re a month or a year into a paid period, Pro stays active until that period ends.
Then Boswell reverts to the Free tier. When the paid period runs out, the subscription stops renewing and the app returns to the free feature set the next time it checks in (usually within about a day of opening it). You won’t be charged again.
No partial refunds. There are no refunds for the unused part of a billing period — you simply keep Pro through the end of what you paid for. (See Terms section 4.)
Your notes are untouched. Recordings and transcripts live on your Mac in ~/Library/Application Support/Boswell/ as plain Markdown files. Reverting to Free doesn’t delete, lock, or move any of them.

Finding receipts and invoices

Your billing history is in the same Stripe Customer Portal:

Sign in at meetboswell.com/account.
Click Manage subscription to enter the Stripe Customer Portal.
Under your billing history, you can view and download each invoice and receipt as a PDF.

Stripe also emails a receipt to your account address each time a payment goes through.

Reading the line items

Boswell Pro is a single personal subscription. You’ll typically see one line — Boswell Pro, billed at your chosen cadence (Monthly or Annual) — plus any applicable tax. There are no seats, no per-user math, and no proration lines. Because new accounts include a free month, your first invoice is generated only after that free month ends and you’ve chosen to continue — you won’t see a charge during the free month.

Still stuck?

If something about your billing looks wrong, or you cancelled and were charged anyway, email support@meetboswell.com with the email address on your account. Also see meetboswell.com/billing for the full billing help page.